If you think all ASC transcription services are alike, your experience may be just a bit limited. While transcription seems like a commodity on the surface, the quality of the relationship often comes down to three key components: quality of service, customer support and total service cost.
Knowing how a transcription service stacks up in those three areas can make all the difference in the world between a good fit and a sinking feeling that you should be better served. Here are a few questions to ask when considering a new ASC transcription service provider.
Quality of service. Everyone wants timely and error-free transcription, of course. Beyond that:
Customer support. With even the best of services, sometimes you have to talk – now.
Total cost of service. Cost-effective report completion means total cost.
Trivia time: When a pharmaceutical company famously claimed that “All aspirin is not alike,” the evidence was a study that found their brand to be whiter and less breakable than the other brands tested. With ASC transcription, the differences can be infinitely more meaningful, as with most services your operation depends on.
abeo is fully committed to wrapping its own ASC transcription in a higher level of quality, customer support and cost-effectiveness – and our customer retention speaks to that. If you’re on the lookout for such a transcription service, we’d love to talk – just request a demo and drop us a line here.
abeo Management Corporation (abeo) serves as a leading source of revenue cycle management and practice management with a specialization in anesthesia. The company leverages its people, processes, and software to serve independent practices, surgery centers, hospitals and healthcare systems with a scope of services that include billing, coding, transcription, practice management, and business consulting.